Accessibility at Music Hall
Broadway Dallas strives to make everyone fell welcome and accommodated. If there is anything we can do to better serve you during your visit, please let us know. The Welcome Desk located near aisle 1 is available to assist you with any of the following programs.
Limited Mobility and Wheelchair Access
The Music Hall features several wheelchair-accessible and limited mobility locations on the main level, designed to ensure comfort and ease of access for patrons with accessibility needs.
Complimentary wheelchairs are available upon request, and our team is happy to assist with any special arrangements to make your visit as smooth as possible.
Please note that accessible seating is limited, so we encourage early reservations to secure the best available options.
At this time, accessible seating is not available in the balcony, and the balcony is only accessible via stairs. If you have questions or need help planning your visit, please don’t hesitate to reach out — we’re here to help!
Sensory Inclusive
The Music Hall has been certified as a “Sensory Inclusive Venue” by Kulture City, demonstrating our commitment to accommodating guests with sensory sensitivities. We offer a variety of resources to provide a more comfortable experience, including a designated quiet area and sensory inclusive bags.
Assisted Listening
We are proud to employ innovative Hear Us Now technology at all shows. This system allows patrons to borrow sound-enhancing devices that connect directly to various hearing aid technology platforms. In addition, headphones are available for those who do not use hearing aids, allowing everyone to experience the magic of theater with enhanced sound.
Captioning on your Mobile Device
GalaPro is a first-of-its-kind mobile application that provides captions for the production in both English and Spanish (for select productions) on your mobile device. Download the app and pick up a pamphlet at the Welcome Desk for more details.
ASL Interpretation
To accommodate hearing-impaired patrons, Broadway Dallas offers live American Sign Language (ASL) interpretation every second Saturday matinée of each show. To get the best seating to access the interpreters, please contact our box office. We encourage patrons attending an ASL performance to 30 minutes before their performance begins to meet our interpreters.
Our Season Sponsors
