For the health and welfare of our patrons and staff, the physical Box Office at the Music Hall at Fair Park is closed due to the COVID-19 pandemic. You can reach our Box Office staff by emailing firstname.lastname@example.org. Please note, we are receiving a high volume of requests at this time, so please allow at least 72 hours for a response.
We will reopen as soon as possible.
CALL OUR SERVICE CENTER:
Season Subscriber Hotline*: 1.866.276.4884
Ticketmaster Customer Support: 1.800.653.8000
Hours (Monday-Friday: 9 AM – 5 PM)
Ticket Sales available via automation: 24/7
*At this time, call volume is very high and wait times may exceed 10 minutes. We thank you for your patience.
For ticket donation requests, please email your request to Dara Pamplin at email@example.com. Due to the high volume of donation requests we receive daily, DSM cannot guarantee all requests will be fulfilled.
When purchasing tickets to any Dallas Summer Musicals event, customers should be advised to use only the options listed above—purchasing through Dallas Summer Musicals or Ticketmaster.
Neither Dallas Summer Musicals nor Ticketmaster can guarantee the authenticity of tickets purchased from any other reseller (such as brokers or individuals).
Counterfeit Ticket Warning: Currently there are some scalpers, also known as “second party vendors,” selling tickets online at a rate more than double the standard price. Their websites look official and offer DSM tickets, however tickets purchased via those sites could be fraudulent, meaning tickets bought through these means may not be valid and you would be refused admission.
If you choose to buy DSM tickets from an alternative source, there are a few instances that may occur:
Dallas Summer Musicals urges customers to purchase tickets directly through our website at www.DallasSummerMusicals.org.
DALLAS SUMMER MUSICALS AND BROADWAY ACROSS AMERICA DO NOT SUPPORT THE RESELLING OF OUR TICKETS AT A PRICE ABOVE THE PRINTED FACE VALUE. Your use of this website and your purchase of tickets through our Group Sales facilities constitutes your acceptance of the following terms and conditions without limitation, qualification or change, and you consent to be bound by such terms and conditions. You represent and warrant that the tickets you receive will not be resold to individuals above the face value, unless you meet all of the following conditions: (i) you are a tour operator, authorized concierge service company, travel agent or other authorized wholesale travel industry partner of the Company that (ii) packages the tickets with hotel reservations, transportation arrangements or other travel amenities, and (iii) such packages include substantial value to each purchaser thereof above and beyond the rights and access provided by the ticket alone. Dallas Summer Musicals and Broadway Across America each reserves the right to refuse service to any person or entity that resells any group sales tickets for profit in the secondary marketplace. If Dallas Summer Musicals or Broadway Across America discovers that tickets sold as part of a group order have been resold individually at a profit or otherwise in violation of the conditions described above, each entity reserves the right to revoke your group benefits at any time, including but not limited to rights to purchase tickets, group discounts, payment plans, complimentary ticket policies and priority seating privileges, and subject to applicable law, we may also revoke Group Sales tickets.