At all times, the comfort, health and safety of our audiences, staff, cast and crew is of the utmost priority to all of us at DSM, especially as it relates to the ongoing COVID-19 pandemic.
We are currently collaborating with health officials and an industrial hygienist on COVID-19 safety protocols to ensure compliance with requirements of relevant government agencies. As our return to the Music Hall approaches, we will publish the protocols in full detail. We will also provide updates on the improvements we have made to Music Hall related to air filtration, incremental cleaning practices, and other aspects of your future visits to the venue.
Rest assured, if we need to cancel any performance, the value of your ticket is safe. You will have the option of a credit, refund, or the ability to donate the value of your tickets to DSM. If, in the future, you are participating in a payment plan, the value will be applied to the remaining payments on your account.
We look forward to welcoming you back to experience the magic of live Broadway safely and with peace of mind.