You may submit your order online on our website, email or you may call a Group Sales Associate and order by phone at 214.426.GROUP (4768). We will return your call within 24 business hours. Please note, we are not open on weekends.
Orders placed more than three weeks prior to the performance must be accompanied by a minimum 50% deposit. A $10 non-refundable handling fee is added to all orders. Orders placed LESS than three weeks prior to the performance must be accompanied by full payment. Tickets cannot be printed until full payment is received.
Final payment is due three weeks prior to the performance. If final payment is not received by the deadline, your order may be canceled without notice. Tickets cannot be printed until full payment is received.
Payment must be made by one credit card or one check made payable to Dallas Summer Musicals. You may also pay in cash at our Preston Royal Box Office only. DSM does not accept school purchase orders. An additional handling charge will be added for each additional payment.
You may cancel all or part of your order within two weeks of originally ordering the tickets without penalty. You may cancel up to half of your order up to three weeks prior to the show with a $2.00 per ticket cancellation fee. If your group number drops below the minimum, the result will be higher ticket prices. Less than 3 weeks before the show, there are absolutely NO CANCELLATIONS, REFUNDS, OR EXCHANGES.
Before tickets are printed, we must receive your signed contract and the tickets must be paid in full. Your tickets will be sent by mail two to three weeks before the performance. If time does not permit mailing the tickets, they will be held at the Will Call Window at the Music Hall at Fair Park and they must be picked up for the entire group by a designated group leader.
Yes, our Supergroup Membership for corporations or organizations with 50 or more employees or members offers discounts of 10-20% to most of our shows at NO COST to the corporation or organization. Please call Deede Signoretto for more information at 214-413-3924 or e-mail here.