GENERAL QUESTIONS


Dallas Summer Musicals requires that every person, regardless of age, must have a ticket.  DSM encourages parents to introduce their children to live theater when they think the child is ready for the experience. We expect that parents will take into account the subject, nature, and length of the show in question; the age, maturity, and interest level of the child; and would be considerate of the other patrons seated near them.  Age recommendations vary by production. Please see the performance description on our website for guidelines.


Click Here for a list of contributions and how to make one.


Dallas Summer Musicals generally recommends business attire or casual business attire. Some patrons do attend dressed in eveningwear, particularly on Friday and Saturday evenings. During the State Fair of Texas, many patrons are dressed much more casually, particularly if they plan on attending the Fair that same day.


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To view our job listing and download an application, click here.
Click here to send an email.

Music Hall At Fair Park General Questions


MGI stands for “DSM Management Group, Inc.” and is the management affiliate of Dallas Summer Musicals. This management group currently manages the Music Hall at Fair Park. MGI is the landlord, handling booking and maintenance of this theater.

DSM Management Group, Inc.
The Music Hall at Fair Park
P.O. Box 150188
Dallas, TX 75315-0188

For Shipping:
The Music Hall at Fair Park
909 1st Avenue
Dallas, TX 75210-9998



All inquiries regarding rental spaces for the Music Hall at Fair Park should be directed to Jayne Basse. Please see below for her contact information. For more information about the Music Hall at Fair Park, visit www.liveatthemusichall.com.

e-mail: Jayne Basse
phone: 214-413-3953
fax: 214.565.0071



Yes. If you have lost something while attending one of the shows, call 214.421.5678. The operator can check the lost and found log book for your item. If you would like to report something missing, you may also tell the operator, or email Nancy Senter. If you email, be sure to include the day, date, and seating assignment for the show you attended. This will allow us to search a specific area. Also be sure to give a return contact name and number as well as a detailed description of the item lost.


Yes, we do have a seating map. Please click here to view.


Use the Parry Street entrance. The “circle drive” will be on the right. This is the best place to drop off or pick up. For all accessibility answers, click here. To view a seat map of the accessibility seating, click here.


The acoustics of the Music Hall and our sound system have undergone major changes and advancements. Our new system and acoustics seamlessly interconnect with the show’s system to bring high quality clear sound to every one of our 3400 seats. We work closely with the touring show technicians to make your experience a pleasant one in every respect. Touring show technicians now frequently comment that acoustically the Music Hall is now one of the best-if not the best-theater acoustically on their tours.  We are advancing the ‘state of the art’ in hearing assist systems with our development of Hear Us Now.


Only by invitation by a cast or crew member of one of the shows.


This is dictated by each of the shows. We suggest arriving 30 minutes to show time in order to avoid delays.


Absolutely no photography, video recordings, or live audio recordings are permitted.


As of January 1, 2016 it is legal to carry a handgun openly or concealed as long as you possess a CHL issued by Texas or a similar license issued by a state with reciprocity.  By law, the handgun much be carried in a shoulder or belt holster.

Ticketing Questions

To speak to someone regarding tickets purchased through the Box Office at Preston Royal, call 214.691.7200.



Once on-sale, tickets for individual shows in our season (referred to as “singlet tickets) are available online at www.DallasSummerMusicals.org, in person at the Music Hall at Fair Park Box Office, 909 1st Avenue, Dallas, TX or by calling 1.800.745.3000 (Monday-Saturday: 9 AM – 6 PM, Sunday: 12 PM – 6 PM). (Service Charges Apply.)


A season ticket is the purchase of one ticket for each of the shows in the season, for the same seat location and on the same performance of each show.


Unfortunately, half-price/ day-of-performance tickets are not available on any of the shows this year. The decision to offer half-price tickets is decided by the NY producers of each show individually. It is our experience that musical producers are no longer interested in offering this promotion.


Please contact The Box Office (214-691-7200 or email here) for additional information. In case of an emergency during a performance, you may call the Music Hall (214-565-1116).


Dallas Summer Musicals does not offer a standard discount to students and senior citizens, however, each show may offer a special promotion geared towards students and/or senior citizens. If interested please sign up for eClub.


Special Needs & Accessibility Questions



A limited number of wheelchairs are available for loan, free of charge. For all Special Needs, please inquire by contacting The Box Office by calling 214-691-7200 x0. To view a seat map of the accessibility seating, click here.


Yes, We are advancing the ‘state of the art’ in hearing assist systems with our development of Hear Us Now. Options include headsets, T-coil, FM, streamers. Please go to the Hearing Assist Desk located in the West Lobby between aisles 5 & 6. You may wish to contact your hearing specialist to determine the best option for you.  If your hearing specialist is not familiar with our program, please ask him/her tocontact us here.

Directions and Parking



Directions to the Music Hall at Fair Park/DSM Box Office, click here.


Parking at the MUSIC HALL AT FAIR PARK: click here

Food & Beverage Questions



M Dining at the Music Hall serves a sumptuous buffet before each performance. Reservations are recommended, but not required; call 214-413-3940. The price for Dining in the Music Hall is not included in your event ticket price. M Dining at the Music Hall opens at 11:45 a.m. for matinee performances and 5:45 for evening performances at the Music Hall.
For full details you can visit www.musichalldining.com.


Yes! Kosher Meals must be ordered in advance for our guests who make reservations at the restaurant. These meals will be prepared kosher off site, sealed and delivered to our guest on the day of their visit.
To order, call 214.443.1040.


Dining at the Music Hall is a gourmet buffet which ranges from $21.95 – $25.95 (prices subject to change) depending on day and time. The Broadway Café is a lighter fare and is more moderate in cost.


Drinks are allowed into the theatre at the discretion of the presenter. Currently Dallas Summer Musicals allows beverages inside the theatre, food may not be taken into the theatre.

Charity Accessibility Questions



Any charity request for tickets for auction items must be on letterhead stationery and must be addressed to the President and Managing Director. Any other emails or letters addressed “To Whom It May Concern” or “Dear Friend” are not accepted.